TRAVEL AGENTS
ASSOCIATION OF SRI LANKA

Since -1974

An approved Association of The Ceylon Chamber of Commerce

The Travel Agents Association of Sri Lanka (TAASL) is the National Travel Agents body in the country, founded on October 22, 1974 and representing the interests of 150 outbound travel agents in Sri Lanka.

null

OUR MISSION

Working in close Liaison with the Government & other travel trade organizations to protect & promote the interest of travel agents and tour operators and extending the fullest support and co – operation for the development of a healthy travel and tourism industry in Sri Lanka

MEMBER BENEFITS

  • Association represents all its members as a national body in facilitating issues with government & other stakeholders.
  • Any member faced with an issue with the government or airline the association can assist.
  • Resolve issues amongst its members
  • Facilitating members on educational tours & industry programs.
  • Networking
  • Social Activities
TAASL MEMBER BENEFITS
  • Association represents all its members as a national body in facilitating issues with government & other stakeholders.
  • Any member faced with an issue with the government or airline the association can assist.
  • Resolve issues amongst its members
  • Facilitating members on educational tours & industry programs.
  • Networking
  • Social Activities

MEMBER'S OBLIGATIONS

TRAVEL AGENTS ASSOCIATION OF SRI LANKA

A concept of social responsibility and ethical conduct is inherent in every society The main reason for the existence of a commercial organization is to produce a market and provide services which satisfy both the needs of the commercial organization in terms of an adequate return on investment, taking into account the risks undertaken. There can also be no dispute that its first responsibility is to be profitable. This is essential not only for the Shareholders, but also for the livelihood and security of its Employees.

TAASL believes that these aims can be best achieved in a free enterprise system and in a market economy which allows free enterprise at reasonable scope. A successful and respected Private Sector is an essential prerequisite to the future development of the country. We therefore believe that business is an obligation to advance and promote the principles, not only of economic growth, but also of National Development and Social Progress As Businessmen who are Members of TAASL, we accept our commitment to the following basic obligations

  • Obligations to our Customers
  • Obligations to our Employees
  • Obligations to Society
  • Obligations to Competitors within the Trade

We also accept that at various times TAASL may be required to give priority to the interest of one or more Members involved in, or affected by its activities, in preference to another. We recognize that in the long term however, this Organization must strike a fair balance, so that the interests of all Members are taken into consideration and no group is unjustly neglected.

1. Obligations to our customers

Quality & Services

  • Ensure that in providing travel service to our customers, We protected their interest at all times.
  • Provide Travel Service that meets high standards of quality
  • Ensure that all services that provided to our customers meet their contracted expectations.

Advertising and Promotions

  • Member shall be factual & accurate when providing information about their service, which they represent. Avoid the use of improper, exaggerated or misleading advertising claims.

2. Obligations to our employees

Treat all employees irrespective of their positions in business, with respect and subject them to any indignity.

Address

The Ceylon Chamber of Commerce,
50, Navam Mawatha,
Colombo 02

Phone

+94 11 558 8855

Email

taaslai@chamber.lk
First Name
Last Name
Email
Phone
Your message